Privacy Policy
This Privacy Policy explains how Wander Insights processes personal data when you use the website, request a booking, or take part in a guided culinary or market tour. It also describes the main choices and rights available to you under applicable data protection law.
GDPR Information
Wander Insights acts as a data controller for personal data processed in connection with website inquiries, reservations, and tour administration. We process personal data on lawful bases that may include performance of a contract, steps taken before entering into a contract, legal obligations, and our legitimate interests in operating and securing the service.
GDPR Rights
Where GDPR applies, you may have the right to access your data, request correction, request deletion, object to certain processing, request restriction, and request portability in appropriate cases. If processing is based on consent, you may withdraw consent at any time for future processing. You also have the right to lodge a complaint with a competent supervisory authority.
Depending on your location and the applicable law, you may have rights to access, correct, delete, object to, or restrict certain processing of your personal data. You may also have the right to receive a copy of data you provided in a structured format in some cases.
To exercise a privacy right, please send a clear request using the contact details in this policy and describe the data or processing concerned. We may ask for information needed to confirm your identity and to locate the relevant records. If a request cannot be fully satisfied, we will explain the reason where required by law.
We keep personal data only for as long as needed to manage inquiries, confirm bookings, handle payments, maintain business records, meet legal and tax obligations, resolve disputes, and protect the security of our services. When data is no longer needed, we delete it or anonymize it where appropriate.
If we make material changes, we will update the policy text on the website and may provide an additional notice where appropriate. The date of the latest revision should be read together with the version currently published.
Data We Collect
We may collect identification and contact details, booking and payment information, group size, preferred dates and departure windows, meeting point details, dietary information provided for tastings, communication records, and technical data such as device, browser, and usage information when you use the website.
How We Collect Data
We receive data from website request forms, email, telephone calls, payment-related interactions, and messages exchanged in connection with a reservation. We may also collect limited technical data automatically through the website and standard analytics or security tools.
Types of Cookies
Essential cookies support core site operation and security. Functional cookies help remember form inputs or preferences. Analytics cookies help us understand how the website is used and whether pages and booking steps perform as expected. We do not use cookies to collect more information than is reasonably needed for these purposes.
Cookie Controls
You may block or delete cookies through your browser settings. If the website provides a cookie banner or preference tool, you may use it to adjust non-essential cookies. Disabling some cookies may affect site functionality or booking-related features.
How We Use Data
We use personal data to respond to inquiries, manage reservation requests, confirm dates and group details, collect dietary information, arrange meeting-point logistics, process payments, communicate about the tour, maintain records, improve website performance, prevent fraud or misuse, and comply with legal obligations.
Service Providers and Partners
We may share personal data with payment processors, website hosting providers, communication tools, booking support services, and professional advisers who assist with operations, security, accounting, or legal compliance. These parties may process data on our instructions or as independent controllers where required by law.
Legal Disclosures
We may disclose personal data when necessary to comply with legal obligations, respond to lawful requests, establish or defend legal claims, or protect the rights, safety, and security of our business, users, or others.